Privacy Policy

1) Who we are (Data Controller)

Bangkok Fashions Tailor
155/33 Soi 11 Sukhumvit Road, Khlong Toei Nuea, Watthana, Bangkok 10110, Thailand
Phone: +662 2533350
Email: Bangkokfashions1979@gmail.com
Business hours: Monday to Saturday, 10:00–20:00

2) Scope

This Policy applies to personal data processed through the Website, including enquiry and contact forms and newsletter
subscription forms. It does not cover third-party websites you may reach via links on our Website (such as Google Maps
or social platforms).

3) Personal data we collect

3.1 Data you provide to us

• Enquiries / Contact: first name, last name, email address, phone number (if provided), and message content.
• Newsletter subscription: first name, last name, email address.
• Appointment / fitting coordination: any details you choose to share in your message (e.g., preferred time/date, travel dates, garment interests).

3.2 Data collected automatically (Website usage)

• Device and usage data: pages viewed, approximate location (derived from IP), browser/device information,
  referring pages, and interactions with the Website.
• Cookies and similar technologies: see Section 6 (Cookies, Google Tag Manager & Analytics).

Please do not submit sensitive personal data (e.g., health details, government ID numbers) through Website forms.

4) How we use your personal data

• To respond to enquiries and provide information about tailoring, fittings, pricing, and services.
• To communicate with you about appointments, measurements, and order-related questions (when applicable).
• To send newsletters or marketing updates only if you subscribe, and to manage your subscription preferences.
• To operate, maintain, and improve the Website (including performance and security).
• To understand Website traffic and usage trends using analytics tools.
• To prevent spam and abuse (including using anti-bot protections such as reCAPTCHA where enabled on forms).

5) Legal basis for processing

Depending on your location and applicable law (including Thailand’s PDPA), we rely on one or more of the following:

• Consent: e.g., when you subscribe to our newsletter or accept non-essential cookies where a consent banner is used.
• Legitimate interests: e.g., responding to enquiries, operating and securing the Website, and understanding Website performance.
• Contract / pre-contract steps: e.g., communicating with you about a requested fitting or tailoring service.
• Legal obligations: e.g., compliance with applicable laws, regulations, or lawful requests.

6) Cookies, Google Tag Manager & Google Analytics

We use cookies and similar technologies to make the Website work, understand traffic, and improve performance.
Cookies are small text files stored on your device. You can manage cookies through your browser settings.

6.1 Google Tag Manager

The Website uses Google Tag Manager to manage website tags (scripts) in one place. Tag Manager itself
is primarily used to deploy and control other tools (such as analytics). Tags deployed through Tag Manager may set
cookies or collect usage data depending on how they are configured.

6.2 Google Analytics

We use Google Analytics to understand how visitors use our Website (for example, which pages are visited
and how the site is performing). Google Analytics typically uses cookies and similar identifiers and processes information
such as device data and IP-related information for measurement and security purposes.

Opt-out options: You can (a) disable cookies in your browser, (b) use browser add-ons or privacy controls
offered by Google, and/or (c) use “Do Not Track” or similar device-level settings where supported (note: not all services
respond to these signals).

6.3 Google’s processing

Google may process data collected via Google services according to its own privacy policies and technologies pages.
Please review Google’s documentation for details on how Google uses information from sites that use its services.

7) reCAPTCHA (spam and abuse prevention)

Where enabled on our forms, we may use Google’s reCAPTCHA to help protect the Website from spam and abuse.
reCAPTCHA may collect information about your device and interactions to determine whether you are a human user.
Google’s Privacy Policy and Terms apply to reCAPTCHA usage.

8) How we share your data

We do not sell your personal data. We may share data in the following situations:

• Service providers: vendors who help us operate the Website and tools we use (e.g., analytics and tag
  management providers such as Google).
• Legal and safety reasons: if required by law, regulation, or legal process, or to protect rights,
  safety, and security.
• Business changes: in connection with a merger, sale, or transfer of assets (with appropriate protections).

9) International data transfers

Some service providers (including Google) may process data on servers located outside Thailand. When personal data is
transferred internationally, we take steps designed to ensure appropriate safeguards are in place in line with applicable laws.

10) Data retention

• Enquiries and messages: retained as long as necessary to respond and for reasonable business records (unless you request deletion, where applicable).
• Newsletter data: retained until you unsubscribe, after which we will stop marketing messages and retain minimal records to respect your opt-out.
• Analytics data: retained according to the settings in our analytics tools and/or as needed for reporting and security.

11) Security

We use reasonable administrative, technical, and organizational safeguards to protect personal data. However, no method
of transmission or storage is 100% secure, so we cannot guarantee absolute security.

12) Your rights and choices

Depending on applicable law (including Thailand’s PDPA and, where relevant, GDPR), you may have rights such as:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (in certain cases).
• Object to or request restriction of certain processing (in certain cases).
• Withdraw consent (where processing is based on consent), without affecting prior processing.
• Unsubscribe from marketing emails at any time using the link in our emails (or by contacting us).

To exercise your rights, contact us at
Bangkokfashions1979@gmail.com.

13) Children’s privacy

Our Website is not intended for children. If you believe a child has provided personal data to us, please contact us so
we can take appropriate steps.

14) Changes to this Privacy Policy

We may update this Policy from time to time. The “Last updated” date at the top indicates when changes were made.
If we make material changes, we will take reasonable steps to provide notice on the Website.

15) Contact us

If you have questions about this Privacy Policy or our data practices, contact:
Bangkok Fashions Tailor
155/33 Soi 11 Sukhumvit Road, Khlong Toei Nuea, Watthana, Bangkok 10110, Thailand
Phone: +662 2533350
Email: Bangkokfashions1979@gmail.com